OVERVIEW
This website is operated by X3WEB and its partners. Throughout the site, the terms we, us and our refer to X3WEB. X3WEB offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service, including any additional terms and policies referenced here. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, province, or jurisdiction of residence, or that you have the legal authority to use the Services and to allow any minor dependents (where applicable) to use this site under your supervision.
You may not use our products or Services for any illegal or unauthorized purpose, and you may not violate any laws applicable to you (including copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach of these Terms may result in immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, to the maximum extent permitted by law.
You understand that your content (not including payment information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements.
Payment information is processed and stored by our payment service providers (for example, PayFast) and not by X3WEB, unless explicitly stated otherwise.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
Headings are included for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and is used at your own risk.
This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of the site at any time without obligation to update information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice.
Unless otherwise stated in writing, invoices are valid for 7 days. If an invoice is not paid within that period, we may cancel the quoted service without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.
We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, to the maximum extent permitted by law.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online.
We have made efforts to display products and materials accurately; however, we cannot guarantee your device display is accurate.
We reserve the right to limit sales or services to any person or jurisdiction and to limit quantities, where permitted by law.
We do not warrant that the quality of products, services, information, or other material obtained will meet your expectations, or that errors will always be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order or service request. We may limit or cancel quantities per person, household, or order.
You agree to provide current, complete, and accurate purchase and account information and to promptly update information so we can complete transactions and contact you as needed.

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools we do not monitor or control.
You acknowledge tools are provided as is and as available without warranties.
Your use of optional tools is at your own risk, and you should review the third-party terms before use.
Future new features and services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS
Our Service may include materials or links from third parties.
We are not responsible for third-party content, websites, or transactions.
Please review third-party policies before engaging in any transaction. Complaints should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit comments, suggestions, or materials, you agree we may use them without restriction, to the extent permitted by law.
We are not obligated to keep comments confidential, pay compensation, or respond.
You agree your submissions will not violate third-party rights or contain unlawful, abusive, or malicious content. You are solely responsible for your submissions.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after submission of an order.
We have no obligation to update or clarify information except as required by law.

SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, violating regulations, infringing intellectual property, harassing or discriminating, submitting false information, uploading malware, collecting personal information of others, spamming, scraping, or interfering with security features.
We reserve the right to terminate your use for violating prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free service.
The Service and all products and services are provided as is and as available, without warranties of any kind, except where such warranties cannot be excluded under applicable law.
To the maximum extent permitted by law, X3WEB and its affiliates will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost data, or replacement costs, arising from your use of the Service.
Where certain jurisdictions do not allow limitations of liability, our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless X3WEB and its affiliates, directors, officers, employees, contractors, and service providers from any claim or demand (including reasonable legal fees) arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY
If any provision is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the remaining provisions will remain valid.

SECTION 16 – TERMINATION
These Terms are effective unless and until terminated by you or us.
You may terminate by ceasing use of the Services.
We may terminate or suspend access at any time if we reasonably believe you have violated these Terms, and you remain liable for amounts due up to the termination date.

SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted by us constitute the entire agreement between you and us and supersede prior agreements and communications.
Any ambiguities will not be construed against the drafting party where prohibited by law.

SECTION 18 – GOVERNING LAW AND JURISDICTION (GLOBAL)
These Terms and any separate agreements whereby we provide you Services will be governed by the laws of South Africa, unless the laws of your country of residence require mandatory application of local law or provide you the right to bring claims in your local courts.
Nothing in these Terms limits any consumer protection rights that cannot be waived under applicable law.

SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms by posting updates on our website. It is your responsibility to check for changes. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to info@x3web.co.za.

SECTION 21 – REFUNDS AND PAYMENTS
Payment terms
All invoices totaling less than R10,000 must be paid in full before any work commences.
Invoices exceeding R10,000 are subject to a 50% deposit requirement before work begins.
Unless otherwise required by applicable law, once an invoice has been paid, it is non-refundable.

No refunds for certain services
No refunds will be given for paid-up management or hosting packages.
For any monthly package paid upfront, you will not qualify for a refund.
There is no return or refund on any digital products, websites, hosting, or any other product or service X3WEB offers, unless required by applicable law.

Work commencement
As work may begin immediately after payment is received, no refund will be issued for completed or partially completed work, except where required by applicable law.

You can always contact us with questions at info@x3web.co.za.