Website Functionality
Routine attention to important website features.
A professionally designed online store with secure payments and shipping for R4,930 once-off, plus R1,450 per month for ongoing management (excl. VAT).
For businesses across Africa that sell physical products. Available until 31 December 2026.
Your customers want convenience. They want to browse your products, compare their options, choose what they need and complete their purchase without unnecessary complications. Your online store should make that whole experience simple.
At X3WEB, we create professional e-commerce websites that represent your business, showcase your products and make online shopping straightforward. From product categories and detailed product pages to secure checkout, payments and delivery options, every important part of your store works together.
But building an online store is only part of the process. A store needs regular attention as products, prices, promotions and business information change. That’s why this package includes ongoing monthly management: we build your online store, configure its essential functionality and provide professional website support every month.
You focus on your products and customers. We take care of your website.
From the first visit to a confirmed order, here is every part of the store your customers use, why it matters, and an example of what it could look like. Then the tools your team uses behind the scenes.
The Shop, category and product pages work together as one catalogue, so new products and categories can be added as your business grows. Initial product uploads are quoted separately, based on the size of your catalogue.
Your home page is the entrance to your online store.
It’s where customers discover your brand, understand what you sell and decide whether they want to explore your products. We create a professional e-commerce home page that introduces your business, presents your most important product categories and makes it easy to start shopping.
From the moment someone arrives, they can discover popular products, explore relevant categories and go straight to the items they’re interested in. Your home page can also highlight special offers, new arrivals, featured products and important information about your business.

Before customers spend money with an online store, they want to know who they’re buying from.
Your About Us page establishes credibility, communicates your experience and helps customers feel confident about placing an order. Whether you manufacture your own products, run a retail business or supply specialised items, it introduces the people and business behind the store.
Trust matters especially in e-commerce, because customers usually pay before they receive their products. A professional About Us page shows that your business is genuine, accessible and committed to its customers.

Your Shop page is where customers explore everything you have available.
We create an organised shopping experience that lets visitors browse your catalogue, view products and find what they’re looking for. Products appear with professional images, clear names, prices and shopping options.
Customers can search, apply filters and sort to narrow down their choices. A well-designed Shop page keeps your catalogue easy to navigate, particularly as your range grows.

Customers shouldn’t have to search through every product to find what they need.
We organise your products into clear, logical categories, each with its own shopping page. A clothing store might have men’s, women’s, footwear and accessories; an automotive parts retailer might organise by parts, accessories and equipment.
Clear categories help customers move through your store naturally, and they support SEO by giving search engines organised category pages to understand.
Shop → category → subcategory → product, with breadcrumbs back up the chain.

Every product gets a dedicated page where customers can decide whether it’s right for them.
Each product page presents the product, its price, the available options and the information customers need before buying: multiple images, detailed descriptions, specifications and variations. Customers choose a size, colour or style before adding the product to their cart.
Product pages are also important for SEO. With its own URL, heading, description and search-friendly structure, each product can be understood by search engines and appear in relevant results.

Once a customer finds something they like, adding it to the cart should be effortless. Customers collect products, review their selections and make changes before they check out.


Customers can adjust quantities, remove products and review their totals without unnecessary steps. A slide-out cart shows what they’ve chosen without leaving the page they’re browsing.
An organised, easy-to-use cart makes the purchase smoother and moves customers confidently towards checkout.
Your checkout is one of the most important parts of your online store.
A customer can love your products and fill a cart, but if checkout is confusing, you risk losing the sale. We build a straightforward checkout: customers enter their details and delivery address, choose a shipping option, review the order and continue to payment.
Guest checkout lets customers buy without being forced to create an account, and the checkout works properly on desktop and mobile.

We integrate your store with an appropriate payment gateway, so customers pay through the methods the chosen provider supports, and your store receives the payment and order-status information.

For South African businesses this can include providers such as PayFast or Yoco, depending on the store’s requirements and the approved integration. We configure the integration, connect it to your checkout and test the payment process before launch.
Good to know: available countries, currencies, payment methods, transaction fees and merchant approval depend on the provider, which is chosen to suit your country and business. Payments go through the provider to your business; X3WEB does not process, hold or guarantee customer payments.
Customers need to know how their products will reach them, and what delivery will cost.
We configure your store’s shipping to match the delivery options available to your business: shipping zones, fixed delivery fees, free-shipping rules, local collection and supported courier integrations. Where an approved courier integration is available, the store can connect to it for shipping quotes and delivery management.
Whether you deliver locally, regionally or nationally, customers see clear shipping information before they complete a purchase.

Automated courier quotes and tracking are available only where the selected courier integration supports them.
A professional online store makes it easy for returning customers to shop again.
Shoppers can register, log in and access their account: view previous orders, update their details and come back whenever they want to buy again. That convenience matters most for businesses with repeat customers.
Customers who prefer not to register can still use guest checkout.

Your store also needs to make sense for the people running your business. Every completed order is recorded, so your team can review products, quantities, customer details, payment status and fulfilment, and update the status as orders are processed, packed, dispatched and completed.

Your products will change over time.
You’ll add new items, update prices, retire products and add new variations. The product-management system lets your business maintain its catalogue: organise products into categories, update descriptions and images, and set pricing and variations.
And when you’d like help, your monthly management includes professional assistance with relevant website updates.
Product uploads: the setup fee includes the product-management system, not unlimited product uploads by X3WEB. Initial product uploads are quoted separately, based on the size of your catalogue.

Not every customer who adds products to a cart finishes the purchase straight away. Abandoned-cart recovery can send follow-up emails to eligible customers when a cart is left incomplete, giving them an easy way back to finish their order.



Reminders need the customer’s contact details and the appropriate consent, and not every cart will be recovered.
Promotions are an important part of most retail businesses.
Your store gives you the flexibility to offer discounts, promote selected products and run special offers. Coupon and discount-code functionality lets you set up promotions in the store admin, whether it’s a seasonal sale, a reward for returning customers or a discount on selected products.

Customers sometimes need help before they buy: product specifications, stock, delivery or something else. Your store gives them simple ways to reach you, including a WhatsApp button and, where appropriate, an enquiry option on the product itself.

Search engines need to understand what you sell, how your products are organised and which pages answer which searches. That’s why on-page and e-commerce SEO are part of your website setup.
Illustration only. Every product and category has its own title, description and URL.
We structure your categories, product pages, headings, titles, descriptions and internal links so your store is easier for search engines to understand. Each product has its own page and URL, and your category pages show search engines the ranges you carry. As you add products and categories, your store keeps growing its search-accessible content.
Every Product Has Its Own Place in Your Store, and Its Own Opportunity to Be Discovered.
Search rankings, traffic and sales depend on many factors outside any website, so they cannot be guaranteed.
Your online store should be part of a professionally organised digital presence. We connect your website to the relevant Google services associated with your business, including Google Search Console, which shows how your website and product pages appear in Google Search, and the website ownership and verification connections.
Not part of this package: Google Merchant Center, automatic Google Shopping product feeds and Google Ads campaign management. They can be added as a separately approved scope.
Your website and social media presence should work together. We connect your online store to your relevant Meta business accounts, so customers can move easily between your social profiles and your store. It creates a more consistent digital presence and a foundation for future social media marketing.
Where the account permissions and integration requirements allow, catalogue connections and e-commerce tracking can be considered as part of an approved, separate integration scope.
Not part of this package: Meta advertising campaigns, dynamic product ads, Instagram Shopping approval and Facebook catalogue synchronisation.
Your store-management dashboard shows your orders, sales values and the store performance information available, so you can see what customers are buying and how the store is doing, instead of guessing.

These are the store’s own backend analytics. A full Google Analytics 4 implementation and paid-advertising attribution are separate services.
Running an online store is an ongoing responsibility. Products change, prices change, new promotions start, images need replacing and product information needs updating. Most business owners don’t want to spend their time on the technical side of the website. With X3WEB, you don’t have to.
One document. Every change for the month in one place.
Every month your package includes three hours of professional website updates and maintenance requests. Send our team one document with the changes you’d like, and we review your requests and make the updates within your monthly allocation.
The three hours cover maintenance and update requests within your store’s existing functionality. They are not unlimited, and they do not cover unlimited product uploading or catalogue entry, custom programming, major redesigns or new integrations, which we can quote for separately.
An online store is a system: customers browse, add to cart, pay and place orders, and those functions need regular attention. As part of your monthly management, X3WEB provides routine maintenance and technical care to help keep your store working correctly. Where issues are found, our team investigates and helps address them within the management scope.
Routine attention to important website features.
Relevant checks of core shopping functionality.
Routine attention to the connection with your payment provider.
Relevant checks of your configured shipping options.
Ongoing care and applicable technical updates.
Routine security and operational maintenance.
Reviewing relevant SEO elements as content changes.
Access to the X3WEB team for website-management help.
Routine care within the management scope; it is not a promise of uninterrupted uptime, unlimited emergency response or unconditional repairs.
Get started with the once-off setup fee of R4,930 excluding VAT.
Send your company information, branding, product categories and product details. The initial product-upload scope is confirmed separately, based on your catalogue size.
We design your store and configure categories, product pages, the cart, checkout, and the payment and shipping integrations.
Once the store is completed and approved, we prepare it for launch, including checkout, payment and shipping checks.
Monthly management continues at R1,450 excluding VAT, with three hours of updates every month and ongoing technical care.
One Professional Online Store. One Experienced Team. Ongoing Support.
Your online store represents your business every time a customer visits. It shapes how people see your brand, whether they trust you and how easily they can buy.
A professional e-commerce website needs organised categories, detailed product information, straightforward shopping, secure payment integration and a dependable checkout. We understand how those pieces work together. Since 2021, we have worked with more than 2,000 businesses and clients, helping them build and improve their online presence.
With this package you’re not buying an online-store template. You’re investing in a professionally developed e-commerce website, supported by an experienced team. See our standard e-commerce packages or the service business package for businesses that sell services.
Experience with businesses across many industries.
Online stores designed around products, customers and business requirements.
Professional cart, checkout and payment integrations.
A team to help manage and maintain your store every month.
A professionally built online store with secure checkout, payments and shipping, then monthly website management with three hours of updates and ongoing care. The setup fee and the monthly fee are charged separately.
Please note: product uploads are quoted separately, based on catalogue size. The payment provider, shipping integrations and available functionality are confirmed against your country and chosen third-party services. Payment transaction fees, courier charges and other third-party service fees are not included unless agreed.
Give your customers a better way to discover your products, browse your catalogue and shop online. With X3WEB you receive a professionally designed e-commerce website with product categories, individual product pages, a shopping cart, secure checkout, payment integration and shipping options.
And with ongoing management and three hours of updates every month, you have a professional team helping you maintain your store.
Get started for R4,930 once-off + R1,450 per month (prices exclude VAT)
Available Until 31 December 2026
We’ll get back to you within 1 business day.